FAQ For Packeze

Packeze is a print, marketing, and advertising agency offering custom printed products and digital marketing services. We support business growth by helping entrepreneurs and corporations develop and promote their brands.

To passionately serve humanity by using innovation and creative problem-solving to make the world better than we found it—ultimately improving the quality of life for as many people as possible.

Packeze offers a wide range of printing services including custom designs, signage, event displays, and promotional products to cater to various needs.

Simply visit our website and browse through our selection of products according to your needs.

Please note that currently, our products are exclusively available online on our website. We don’t have any physical stores yet.

We are based in Houston, TX, but offer services across all lower 48 states in the US.

We accept major credit/debit cards, along with digital wallets like Apple Pay and Google Pay. All transactions are securely processed through Stripe.

We currently do not accept payments through PayPal. However, we do support major credit/debit cards and digital wallets.

Yes. All information on our website is securely processed through protected payment channels.

We currently do not offer installment payment plans.

We offer free standard shipping on orders over $99 across the contiguous 48 states.

We currently do not offer additional discounts for bulk orders.

Yes. Check our Deals of the Day for current promotions, plus free standard shipping on orders over $99 across the contiguous 48 states.

Our return policy extends to all non-custom orders for a period of 30 days following receipt.

To start the return process, contact us at info@packeze.com. Once approved, we’ll provide a return shipping label.

Custom orders are non-returnable unless they are defective or do not meet the provided specifications.

No. You must contact us first and receive approval before returning any custom order.

Yes. For non-custom orders, you may request a return within 30 days of receiving the item.

Once your return is processed, refunds are typically issued within 10 business days.

Refunds are processed back to your original payment method.